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STUDIO COORDINATOR | ASSISTANT TO THE OWNER
Point of reference for studio operations, client management and marketing. The Studio Coordinator is responsible for the overall experience of our clients along with overseeing day-to-day operations of the studio. As the main point of contact for our clients (and the wing woman to our owner) our Studio Coordinator will provide exceptional customer experiences with a welcoming, friendly personality
Weekly tasks at all 3 studios
  • Ensure merchandise and supplies are replenished, organized and straightened. This includes wipes, socks, drinks, and cleaning materials
  • Ensure each studio is clean, maintained, and safe. This includes vacuuming and light cleaning between weekly professional cleanings
  • Regularly inspect equipment for damage or wear and help tighten machines when needed. Once monthly move machines back into straight line position
  • Communication with instructors to help the studios run smoothly
  • Manage retail including adding retail to software, pricing, hanging at each studio

Manage client experience

  • Answer emails and phone calls in professional manner and deliver excellent customer service by addressing and resolving customer concerns
  • Timely follow up with all prospective and existing clients
  • Help get clients off from the waitlist and into classes by texting them when someone cancels within the hour before class start time.

Marketing / Social Media

  • Responsible for social media, providing topics and gathering imagery and videos.
  • Responsible for marketing topics and IG promotions
  • Work with other small businesses to host events at our studios a few times per year and create partnerships for our “September Members” annual program
  • Coordinating promotions and community activities. Events for the studios including bingo games, summer challenges, anniversary parties, and more!

Compensation

  • Approximately 6-10 hours per week to start with room to grow
  • 1099 contract role
  • Hourly Rate depending on experience + FREE drop in classes when there is room + discounted membership for classes that are full + 40% off all retail products

Apply here for the Studio coordinator role.